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Monitoring information not displayed: 500 returned by submissions API

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I have a workflow that has run successfully, but I am unable to view any monitoring information during or after the workflow.

When I navigate to:

https://portal.firecloud.org/#workspaces/<project>/<workspace-name>/monitor/<submission-id>

The workflow shows as Done, but there is no monitoring information.

If I open the Chrome Developer Tools console, I can see a 500 error for the network request:

Request URL: https://api.firecloud.org/api/workspaces/<project>/<workspace-name>/submissions/<submission-id>/workflows/<workflow-id>?&includeKey=backendLogs&includeKey=backendStatus&includeKey=end&includeKey=executionStatus&includeKey=callCaching:hit&includeKey=failures&includeKey=id&includeKey=inputs&includeKey=jobId&includeKey=outputs&includeKey=start&includeKey=status&includeKey=stderr&includeKey=stdout&includeKey=submission&includeKey=subworkflowId&includeKey=submittedFiles:inputs&includeKey=workflowLog&includeKey=workflowName&includeKey=workflowRoot

I have been able to monitor other workflows in the past. I'm not sure what is special about this one. The problem occurs for all runs of this particular workflow in this workspace.

I would be happy to send the full Request URL to someone directly to debug this further.


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